Privacy

Please read the following information to understand our practices with regards to your personal data and how we will treat it.

This privacy policy sets out how THIRD QUARTER TRIBE uses and protects any information that you give THIRD QUARTER TRIBE when you use this website, provide information via third party services and/or sign up as a member or subscriber.  THIRD QUARTER TRIBE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

THIRD QUARTER TRIBE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. For the purpose of the Data Protection Act 1998, and The General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is THIRD QUARTER TRIBE, 97 Pilot Road, Hastings  East Sussex TN34 2AU. The information you provide will be held in accordance with these regulations and may be used by THIRD QUARTER TRIBE and its agents to supply the services which you have requested.

 

What we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. We may collect the following information about you:

•             name. job title and the organisation you represent (if applicable)

•             contact information including email address

•             demographic information such as postcode, preferences and interests

•             other information relevant to customer surveys

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • To improve our own services and products:  from time to time we may also use your information to contact you for market research and consultation purposes. We may contact you by email, phone or post.

  • To notify you of any changes to our service:  we may occasionally contact you to advise you of changes to how, where and when we work, along with any changes to our products, services, prices, contact details etc.

  • To personalise your experience: your information helps us to better respond to your individual needs.

  • To improve our website:  we continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.

  • To send periodic emails: the email address you provide for order processing, newsletter signups, request for information, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

How do we protect your information?

All information you provide to us is stored on secure servers, which may be outside the EEA European Economic Area). Any payment transactions will be encrypted.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Third parties used by THIRD QUARTER TRIBE

We use third party processors to provide services to organisations and individuals. This includes MailChimp, Eventbrite, Facebook and LinkedIn. These services have been checked for compliance with the new General Data Protection Regulations to the best of our ability, to ensure that your data is secure. You will never be contacted directly by these third parties, and they will never pass on your data.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

Links to other websites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under The General Data Protection Regulation (GDPR) (EU) 2016/679. If you would like a copy of the information held on you please write to the address shown on our Contact Us page. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

We will always respond to requests to remove an individual from a mailing list and will cease all contact where requested.  We will respond to individual requests to remove all your personal data, however due to legal contractual reasons we may not always be able to remove your data entirely from our system.  We will inform you in our response if this is the case.

 

Your rights under GDPR

1.         To request a copy of any personal data that we hold about them (as data controller), as well as a description of the type of information that we are processing, the uses that are being made of the information, details of anyone whom their personal data has been disclosed, and how long the data will be stored (known as subject access rights)

2.         To be told, where any information is not collected from the person directly, any available information as to the source of the information;

3.         To have inaccurate data amended or destroyed

4.         To have all personal data erased (the right to be forgotten) unless limited conditions apply

5.         To have the right to request the restriction or suppression of personal data. (This is not an absolute right and only applies in certain circumstances)

6.         To data portability which allows individuals to obtain and reuse their personal data for their own purposes across different services

7.         To object to the processing of their personal data in certain circumstances (including direct marketing)

8.         To be told of the existence of automated decision-making

Further details can be found on the ICO (Information Commissioner’s Office) website

 

Terms and Conditions

Please also visit our Terms of Use page establishing the use, disclaimers, and limitations of liability governing the use of our website at terms.

 

Your consent

By using our site, you consent to our privacy policy.

 

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us by email or by writing to us at the address on the Contact Us page.

 

LAST UPDATED 3 March 2021